Shift Manager – Primark – Chelmsford

Are you an experienced retail professional with a passion for leadership? Primark is seeking a dedicated and proactive individual to join our team as a Shift Manager at our Chelmsford store. As a Shift Manager, you will play a crucial role in leading and motivating our team to deliver exceptional customer service and achieve sales targets.

Responsibilities:

• Lead and motivate a team of retail staff to deliver outstanding customer service.
• Ensure that the store operates efficiently and effectively during your shift.
• Delegate tasks and responsibilities to team members, providing clear instructions and guidance.
• Monitor and manage store operations, including cash handling, stock management, and compliance with company policies and procedures.
• Conduct regular team briefings and provide feedback and coaching to team members to support their development.
• Handle customer queries and complaints effectively, ensuring that issues are resolved to the customer’s satisfaction.
• Maintain high standards of visual merchandising and store presentation at all times.
• Support the Store Manager in achieving sales targets and KPIs.

Requirements:

• Previous experience in a retail supervisory or management role is essential.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• A proactive and hands-on approach to problem-solving and decision-making.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
• A passion for retail and a genuine interest in delivering exceptional customer service.

Benefits:

• Competitive salary and employee benefits package.
• Generous staff discount on Primark products.
• Opportunities for career development and progression within a leading retail brand.
• A supportive team environment with ongoing training and development opportunities.

How to Apply:If you have the skills and experience required to excel in this role, we want to hear from you! Please email your CV and a cover letter outlining your suitability for the position to [email protected] with the subject line “Shift Manager – Chelmsford Application”.Application Deadline: [Insert deadline date]At Primark, we are committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds and experiences.