B&M Customer Service Assistant – Northwich

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    Website B&M

    Job Title: B&M Customer Service Assistant
    Location: Northwich
    Company: B&M Retail Limited
    Job Type: Part-time
    About Us:

    B&M Retail Limited is a leading variety retailer in the UK, offering a wide range of products at competitive prices. With over 650 stores nationwide, we are committed to providing excellent customer service and high-quality products to our customers.

    Job Description:

    We are currently seeking enthusiastic individuals to join our team as Customer Service Assistants at our store in Northwich. As a Customer Service Assistant, you will play a key role in ensuring our customers have a positive shopping experience by providing friendly and helpful service.

    Key Responsibilities:
    • Greet customers and assist them with their inquiries in a courteous manner.
    • Provide information about products, promotions, and store services.
    • Process transactions accurately and efficiently at the checkout.
    • Maintain cleanliness and tidiness in the store, including stocking shelves and organizing displays.
    • Handle customer complaints and resolve issues promptly and professionally.
    • Assist with receiving deliveries and restocking merchandise as needed.
    • Adhere to company policies and procedures to ensure a safe and secure environment for customers and colleagues.
    Requirements:
    • Excellent communication and interpersonal skills.
    • Friendly and approachable demeanor with a passion for delivering exceptional customer service.
    • Ability to work effectively as part of a team in a fast-paced environment.
    • Basic math skills and the ability to handle cash transactions accurately.
    • Previous retail or customer service experience is desirable but not essential.
    • Flexibility to work varied shifts, including evenings, weekends, and holidays.
    Benefits:
    • Competitive hourly rate with opportunities for advancement.
    • Staff discount on B&M products.
    • Ongoing training and development opportunities.
    • A supportive and inclusive work environment.
    Application Instructions:

    If you are interested in joining our team as a Customer Service Assistant at B&M in Northwich, please submit your application online through our careers portal. Be sure to include your resume and a brief cover letter outlining your suitability for the role.B&M Retail Limited is an equal opportunity employer and welcomes applications from all qualified individuals.

    To apply for this job please visit sparkcareerhub.com.